Privacy Policy

PRIVACY POLICY

Disability Equals is committed to protecting your privacy. We believe in collecting only what is absolutely necessary to deliver your frameworks and support your journey.

What Information We Collect

  • Order Information: When you make a purchase, we collect your name, email address, billing address, and shipping address (if you are ordering physical products). Your payment is securely processed through our e-commerce host (Shopify); we do not see or store your actual credit card details.

  • Communication Data: If you reach out to us for support or have questions about a framework, we retain your email address and the contents of that message so we can assist you effectively.

  • Basic Site Usage: Like most websites, our store uses cookies to help us understand how people navigate the site, so we can make the experience smoother and more accessible.

How We Use Your Information

  • Fulfillment: To instantly deliver digital PDF downloads to your inbox and to coordinate with our print-on-demand partner (Gelato) to print and ship physical products to your door.

  • Store Operations: To send essential order confirmations, shipping updates, and responses to your support tickets.

  • Updates: If you choose to hear from us, we may occasionally email you when a framework you purchased is updated or improved.

Sharing Your Information We do not sell, rent, or trade your personal information. We only share your data with the trusted partners required to run this store:

  • Shopify: To host the website and process your transactions securely.

  • Gelato: To fulfill and ship physical orders. Gelato only receives the shipping details necessary to get the physical product to your address.

Your Rights You own your personal information. If you want to know what data we have, request a correction, or ask us to completely delete your details from our store records, please reach out to us via our Support page.

Changes to This Policy We may update this policy occasionally to reflect changes in our business practices or legal requirements.

Contact Us For any questions regarding your privacy or how we handle your information, please submit a ticket through our Support page.

Contact form